my account

Every Culturebase member needs an account to publish a personal portfolio or to use tools for event promotion or address entries.

You need to register only one time. Your account name is the email address you registered with.

Older accounts don't use an email address as a account.

edit your password

You forgot your password or you want to change it? We recommend to ...

You forgot your password or you want to change it? We recommend to change your password for security reasons regularily.

What should I do if I forgot my password?

 You can reset your password by yourself if you know your username and entered a valid email address in the system. Click on login and enter your username.

Click on "forgot password". Then click on "access code by e-mail". If you click this button you will get a link via email. Please follow the steps in the email to create a new password.

How can I change my password?

Login with your account and click on your name.
Choose "Password" and enter a new password.

Why is my password not valid?

For security reasons passwords:

  • should have at least 8 characters
  • should contain letters, numbers and a special character
  • you have to enter the same password two times


Accepted special characters

I forgot my username

In case you forgot your username or you didn't register with a valid ...

In case you forgot your username or you didn't register with a valid email address please contact our support.
Afterwards please add a valid email address to your profile so we can contact you in case of questions.

first registration

You want to register a new account to use CultureBase?

You want to register a new account to use CultureBase?

Your first step is to click LOGIN on this page. Enter a valid email address as a username and create a password. Follow the next steps:

 

Where can I get more information how to register a new account?

Watch our Videotutorial (german only):
Video tutorial: how to register a new account | 2min

I cannot complete my registration. What can I do?

Check your password.

Did you follow our guideline for creating a new password? You can check in our guide for creating a new password: How to create a password

Java Script/Cookies

Check your Browser settings. Do you use a Java Script blocker or did you deactivate cookies? If so you need to deactivate the Java Script blocker and activate cookies in order to use CultureBase services.

Java Script:
Our registration process is based on Java Script. That's how we check if you entered a valid email address and telephone number

Cookies
We use so called session cookies to remember if you are loggin in. That's why you can't register or login if you disable cookies. Check our general support page to learn how to deactivate cookies.

 

Ich habe keinen Registrierungslink erhalten. Was kann ich tun?

Nach Ihrer Anmeldung über das Portal erhalten Sie per E-Mail einen Link. Per Klick auf diesen Link bestätigen Sie Ihre Anmeldung.

Sollten Sie keine E-Mail erhalten haben, schauen Sie bitte auch in Ihrem Spam-Ordner nach.

Bitte beachten Sie, dass der Link zur Bestätigung Ihres Accounts nur 1x klickbar ist und eine begrenzte Gültigkeit hat.

Mein Registrierungslink funktioniert nicht. Was mache ich jetzt?

Einen neuen Link senden lassen
Über die Passwort-vergessen-Funktion können Sie sich einen neuen Link zusenden lassen.

  1. Löschen Sie den Cache Ihres Browsers und laden Sie per F5-Taste die Seite neu.
  2. Nun gehen Sie zu Login und tippen Ihren Account in das Account-Feld ein.
  3. Klicken auf „Passwort vergessen“ und dann auf "Neues Passwort per E-Mail erstellen". Ihnen wird ein neuer Freischaltungslink an Ihre E-Mail-Adresse gesendet.
  4. Klicken Sie nun innerhalb der E-Mail nicht auf den Link, sondern kopieren den Linktext, fügen ihn in das Adressfeld Ihres Browsers ein und rufen den Link auf.

Anmeldung mit einer Webmail-Adresse durchführen
Sollten Sie über die zuvor genannten Schritte nicht erfolgreich sein, beeinflussen möglicherweise Zusatztools/-einstellungen innerhalb Ihres Mailprogramms das Aufrufen des Links. Versuchen Sie eine erneute Anmeldung mit einer Webmail-Adresse über einen Webmail-Dienst wie gmx, gmail o.ä.

International phone number

For entering your phone number, please consider the international format.

For entering your phone number, please consider the international format.

+49 30 00000

  • the country code is written without zeros, but with an "+" e.g.: +49 for Germany
  • the city code is set with a space and without the "0" e.g.: +49 30 for Berlin
  • please set your own number with another space: +49 30 2266xxxx
  • there are neither brackets nor slashes

 

This is necessary for a structured entry of your data and based on DIN 5008.

edit your web card and personal data

You want to update your contact data or edit your profile picture?

You want to update your contact data or edit your profile picture?

For this purpose please login on this page. By clicking on your name the userpanel opens. Please click on profile or my data to edit your data.

 

 

 


Check your general data and decide if you want to show your profile onlin

 


Enter and edit your address und contact data
Unter "Kontakt" and decide if you want to show this information online

 


Click on your entry to edit it.

The switch symbol shows you if your address data is published online. 

 
 

 

Click on pictures to edit and add new pictures 

 

edit visibility / delete data

You want to hide your address in the internet or you want to delete ...

You want to hide your address in the internet or you want to delete your data in culturebase completely?

You want to keep your account but want to hide your profile in the internet?

Follow the instructions about how to edit your profile.

How do I delete my account?

Please contact our support team via email: redaktion@kulturserver.de

How to contact us

Don't hesitate to contact us in case of questions: > Support